Contact Person

Burkhard Schneider

Burkhard Schneider

Tel. +49 2339 9182-750

Qualified Support for Your Questions

We’re here for you – even after the introduction phase. Our technically qualified and professionally skilled Customer Service team promptly settles your requests regarding the CAQ application. Via out hotline you can directly reach a suitable system expert for any questions, troubleshooting and prompt assistance. Our support team ensures that problems are solved as soon as possible directly on the phone or via remote diagnosis and is thus always in close contact with colleagues from Project Management, Sales and Research & Development.

Our Service

Our Customer Service team always provides competent and continuous support due to streamlined procedures, designated contact persons and an in-depth knowledge of our employees.

  • Individual and intensive support by the in-house support team
  • Reliable availability via a central hotline, by arrangement also outside office hours
  • Quick response times due to support by phone or online support
  • Multilingual service team members for support of customers operating on an international scale